Terms of Use

Last updated: September 8, 2026

1. Scope and Acceptance

These Terms of Use ("Terms") govern access to and use of the Aqentra AI product available at app.aqentra.ai, in any deployment option (the "Product"), and, where relevant, this website at aqentra.ai (together, the "Services"). They are entered into between you, or the organization you represent ("you", " Customer"), and Rasmus Rosenkranz, trading as "Aqentra AI", Rathenaustraße 234, 22337 Hamburg, Germany ("we", "us", " Aqentra AI"). Company details are set out in our Legal Notice.

By checking the acceptance box during registration, joining the waitlist, or otherwise accessing or using the Product, you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy. If you do not agree, do not register for or use the Product.

2. Eligibility — Business Use Only

The Product is offered exclusively to businesses, sole proprietors, and professionals acting in the exercise of their trade, business, or independent profession ("Unternehmer" within the meaning of § 14 German Civil Code, BGB). It is not offered to consumers within the meaning of § 13 BGB. By registering, you confirm that (a) you are acting exclusively for purposes related to your trade, business, or profession, not as a consumer; (b) you are at least 18 years old; and (c) if you register on behalf of an organization, you are authorized to accept these Terms on its behalf, in which case "you" refers to that organization.

3. The Product and Its Pilot Stage

Aqentra AI helps you turn raw data into validated models and plain-language explanations. It is offered either as a managed hosted service or as a self-hosted or local deployment that runs within your own infrastructure; see our Privacy Policy for how each option processes data.

The Product is currently in a pilot / early-access stage ("MVP"). This means, unless we agree otherwise with you in writing:

4. Account Registration and Security

To use the hosted Product you must register an account with accurate, current information and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access. We may suspend or terminate an account that we reasonably believe has been compromised, misused, or registered in violation of these Terms.

5. Your Data and Content

As between you and us, you retain all rights, title, and interest in the files you upload and the data sources you connect, and in any personal data contained in them ("Customer Data"). We process Customer Data only on your documented instructions, as your processor within the meaning of Art. 28 GDPR, as described in Section 7 of our Privacy Policy. Our Data Processing Agreement governs this processing and is incorporated into these Terms by reference; a countersigned copy is available on request. If you use a self-hosted or local deployment, Customer Data stays within your own infrastructure and we do not act as a processor for it.

You are solely responsible for Customer Data, and you represent and warrant that:

The free / pilot version of the Product is intended for general business data and testing purposes. We do not review, screen, moderate, or provide advice on the nature, sensitivity, or legal classification of Customer Data before, during, or after you upload or connect it, including whether it contains special categories of personal data (Art. 9 GDPR), trade secrets, or other confidential, classified, or regulated information. You are solely responsible for deciding whether it is appropriate to upload or connect such data to the free / pilot version, and for implementing any additional safeguards (such as anonymization, pseudonymization, or your own legal or compliance advice) you consider necessary before doing so. To the extent permitted by law, we accept no liability for losses or damages arising from your decision to upload or connect sensitive, confidential, or regulated Customer Data to the free / pilot version of the Product; this paragraph does not narrow the liability provisions of Section 13, which continue to govern our own conduct.

6. AI-Generated Output — No Warranty of Accuracy

Some features of the Product, such as generated summaries, explanations, forecasts, and model recommendations ("Output"), are produced with the help of statistical and machine-learning methods, including third-party AI models (see our Privacy Policy for details). The freely available Product uses Google Gemini as its AI model provider. OpenAI and Anthropic are available only to customers who have entered into a separate written licensing agreement with us covering that specific provider, or who connect their own license or account with that provider under their own agreement with it (either, a "Provider-Specific Agreement"); we do not make OpenAI or Anthropic available as part of the freely available Product. Where a Provider-Specific Agreement applies, it governs the processing of your data by that provider and takes precedence over these Terms and our Privacy Policy for matters specific to that provider, including the applicable sub-processor authorization and data protection terms. Output is generated automatically and may be incomplete, inaccurate, outdated, or unsuitable for your specific purpose.

Output does not constitute financial, investment, tax, accounting, legal, or other professional advice, and must not be treated as the sole basis for a business, financial, or other decision. You are responsible for independently reviewing, validating, and, where appropriate, having qualified personnel verify any Output before relying on or acting upon it. We do not warrant that Output is free of errors, omissions, or bias.

7. Acceptable Use

You must not, and must not permit others to:

8. Fees

Access during the pilot stage described in Section 3 is provided free of charge. We may introduce fees for continued or expanded use of the Product in the future. If we do, we will notify you with reasonable advance notice and give you the opportunity to agree to the new pricing or to stop using the Product before any charge applies; we will not charge you without your prior agreement.

9. Availability, Changes, and Suspension

We aim to keep the hosted Product available and to give reasonable advance notice of planned maintenance or material changes, but during the pilot stage we do not guarantee any specific availability level. We may temporarily suspend access without prior notice where necessary to protect the security or integrity of the Product, to comply with law, or in response to a violation of these Terms.

10. Term and Termination

These Terms apply for as long as you maintain an account or otherwise use the Product. Either party may terminate at any time, for any reason, effective upon notice to the other (for you, by deleting your account or writing to [email protected]). We may suspend or terminate your access immediately if you materially breach these Terms, use the Product unlawfully, or your use creates a security or legal risk for us or others.

On termination, your right to use the Product ends. We will delete or, on written request made within 30 days of termination, make available for export, the Customer Data associated with your account, in line with our Privacy Policy and any applicable data processing agreement, unless we are required by law to retain it for longer.

11. Intellectual Property

We and our licensors own all right, title, and interest in and to the Product, including its software, models, design, documentation, and the "Aqentra AI" name and logo. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Product for your own internal business purposes during the term of your account. No other rights are granted, whether by implication, estoppel, or otherwise.

If you choose to send us feedback, ideas, or suggestions about the Product, you grant us the right to use them without restriction or compensation to you; this does not affect ownership of your Customer Data.

12. Confidentiality

Each party may receive non-public information about the other's business, systems, or, in our case, Customer Data ("Confidential Information"). Each party will use the other's Confidential Information only to perform its obligations or exercise its rights under these Terms, and will protect it with reasonable care, at least equivalent to the care it uses for its own confidential information of similar nature. This does not apply to information that is or becomes public through no fault of the receiving party, was already known to it without confidentiality obligation, is independently developed, or must be disclosed by law, in which case the disclosing party will, where legally possible, give the other party reasonable notice.

13. Liability

Nothing in these Terms limits or excludes liability for intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit), for injury to life, body, or health, for fraudulent concealment of a defect, for any guarantee we have expressly given, or under the German Product Liability Act (Produkthaftungsgesetz) or other mandatory statutory liability.

For damage caused by slight (ordinary) negligence, we are liable only for the breach of a material contractual obligation (Kardinalpflicht) — an obligation whose fulfillment is essential to the proper performance of these Terms and on whose observance you may regularly rely — and in that case our liability is limited to the damage that was foreseeable and typical at the time these Terms were accepted. Liability for indirect damage, lost profit, lost revenue, loss of anticipated savings, or loss of data is excluded to the extent legally permissible, except where the preceding paragraph applies. Where our liability is excluded or limited under this Section, this also applies to the personal liability of our employees, representatives, and agents.

You remain responsible for maintaining your own backups of Customer Data you consider critical, independent of the Product.

14. Indemnification

You will indemnify and hold us harmless from third-party claims, and reasonable legal costs, arising from your breach of these Terms, your unlawful use of the Product, or Customer Data you upload or connect infringing a third party's rights, to the extent caused by you; we will inform you promptly of any such claim and allow you to participate in its defense at your cost.

15. Data Protection

How we process personal data in connection with the Services, including as processor for Customer Data under Art. 28 GDPR, is described in our Privacy Policy, which forms part of these Terms by reference. Our Data Processing Agreement, covering our processing of Customer Data, forms part of these Terms in the same way; a countersigned copy is available on request to [email protected].

16. Changes to These Terms

We may update these Terms as the Product, our business, or applicable law changes. We will give you reasonable advance notice of material changes, by email or an in-product notice, and, where reasonably possible, at least 30 days before they take effect. If you do not agree to a material change, you may terminate your account free of charge before it takes effect; continued use of the Product after that date constitutes acceptance of the updated Terms. The version published at aqentra.ai/terms is always the current one.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG) and German conflict-of-laws rules that would lead to the application of another law. To the extent legally permissible, the exclusive place of jurisdiction for all disputes arising out of or in connection with these Terms is Hamburg, Germany.

18. Miscellaneous

These Terms, together with our Privacy Policy, our Data Processing Agreement, and, where applicable, any Provider-Specific Agreement under Section 6, constitute the entire agreement between you and us regarding the Product and supersede any prior agreements on the same subject. You may not assign or transfer these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of substantially all our relevant assets, or to an affiliate, on reasonable notice to you. Should any provision of these Terms be or become invalid, this does not affect the validity of the remaining provisions; the invalid provision will be replaced by the applicable statutory rule. These Terms are drafted in both English and German; where the two versions differ, the German version prevails, as German law governs this agreement.

19. Contact

Questions about these Terms can be sent to [email protected]. Full company details are available in our Legal Notice.